1. Introduction

African Farming Union (AFU) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services across our operating countries.

2. Information We Collect

We may collect the following types of information:

• •Personal Information: Name, email address, phone number, postal address, date of birth, and national identification details as required for membership.
• •Farm Information: Farm location, size, crop types, livestock details, and agricultural production data.
• •Financial Information: Banking details, mobile money accounts, and transaction records related to AFU services.
• •Usage Data: IP address, browser type, pages visited, and interaction data collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our agricultural financing, insurance, input supply, training, and offtake services. This includes processing membership applications, facilitating loan disbursements, managing crop insurance claims, coordinating with suppliers and buyers, and communicating important updates about your account and our services.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with trusted partners including financial institutions, insurance providers, input suppliers, and offtake buyers solely for the purpose of delivering AFU services. We may also disclose information when required by law or to protect the rights and safety of our members and operations.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and secure data storage to protect your information. While no method of electronic storage is 100% secure, we continuously work to safeguard your data against unauthorised access, alteration, or destruction.

6. Your Rights

You have the right to access, correct, or delete your personal information held by AFU. You may also withdraw consent for data processing, request data portability, or lodge a complaint with the relevant data protection authority in your jurisdiction. To exercise these rights, contact us at privacy@africanfarmers.org.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@africanfarmers.org or visit our Contact page.